Most of our products are sewn in house and require some time to create. While we make every effort to ship in a timely manner, please allow up to 7 business days for us to fulfill a pillow cover order and issue a tracking number. Click Here for more information.
Production for pillow inserts takes more time due to the process to make the forms. Please allow up to 10-12 business days for us to fulfill an insert order and issue a tracking number. If other items were ordered with pillow inserts, those items typically will ship together with the inserts once production has finished. Click Here for more information.
If you are not satisfied with your purchase for any reason, we are happy to accept returns within 14 days of delivery. You have 14 days after receiving your product(s) to initiate a return and 7 days after it's initiated to ship it to be eligible for a return.
As long as the item is unwashed, and in original condition, we offer free returns for store credit. All handling fees will be refunded to your store credit amount after your return is approved.
For returns to the original form of payment, a handling fee of $15.00 will apply to all orders under $300. For orders $300 and over being returned, an additional restocking fee of $20.00 will be deducted from the total refund amount, for a total of $35.00 in fees.
PLEASE NOTE:This additional restocking fee is applied to orders where the return amount is $300 and over. If your return amount is under the $300, your fee will be adjusted to the $15.00 handling fee prior to your return being processed.
Pillow Inserts, Gift Cards, and items marked Last Chance or Final Sale are non-returnable.
Due to the time and resources required for our production process, orders of 10 pillow covers or more being returned are eligible for store credit only. Multiple or consecutive orders placed within a 14 day timeframe will be subject to this return policy. We recommend ordering swatches prior to larger purchases to help in the decision making process.
We are not currently set up to do exchanges. The best method if you would like to exchange, is to pleaseSTART A RETURNand choose store credit to avoid handling fees. As long as the item is unwashed, and in original condition, we offer free returns for store credit.